Player Wellbeing

Responsible Gaming at 90bd

At 90bd, we believe that entertainment should never come at the cost of your wellbeing. Our responsible gaming framework gives every Bangladeshi player the tools, information, and support needed to keep gambling enjoyable, controlled, and firmly within personal limits.

21+ Players Only Self-Exclusion Available 24/7 Support in Bangladesh Deposit Limits On Request

Gaming Should Always Be Fun — Not a Problem

90bd was built for Bangladeshi players who enjoy cricket betting, live casino games, slots, and more. We take immense pride in the quality of our games and the fairness of our platform — but we take equal pride in the safety infrastructure that sits behind every account.

Responsible gaming is not a compliance checkbox for us. It is a core operating principle. Every tool we offer — from deposit limits to self-exclusion — is designed to be easy to activate, impossible to ignore, and genuinely effective at keeping play within healthy boundaries.

If at any point gambling stops feeling like entertainment and starts to feel like a compulsion, a financial burden, or a source of stress, please use the tools described on this page or contact our support team immediately. Help is available around the clock, every day of the year, including during Eid, Pohela Boishakh, and all Bangladeshi public holidays.

Remember: Gambling on 90bd is strictly for players aged 21 and above. If you are under 21, or if you are located in a jurisdiction where online gambling is prohibited, you must not use this platform. All accounts are subject to mandatory age verification (KYC) before real-money play is permitted.

Age Restriction
All players must be 21 years or older to register and play on the 90bd platform. Age is verified during the KYC process before any real-money activity is permitted.
Activity Monitoring
Our systems continuously monitor gameplay patterns across all 90bd accounts. If your activity matches recognised indicators of problem gambling, our responsible gaming team will reach out proactively.
Always Available
Our English-speaking support team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6) to assist with responsible gaming queries, limit requests, and self-exclusion activation.

Responsible Gaming Tools Available on 90bd

Every tool listed below is available to all registered 90bd players. To activate any feature, simply contact our support team via email or WhatsApp — most requests are processed within one (1) business hour.

Spending Control
Deposit Limits

Set a daily, weekly, or monthly cap on the amount you deposit into your 90bd account. Once the limit is reached, further deposits are automatically declined until the period resets. Limit reductions take effect immediately; increases require a 7-day cooling-off period to prevent impulsive decisions.

Session Management
Session Time Limits

Define the maximum number of hours you are willing to spend on the 90bd platform in a single session or within a given day. When your time limit is reached, you will receive a clear on-screen notification and your session will be automatically closed, helping you maintain healthy play habits.

Short Break
Time-Out / Cooling-Off Period

If you need a short break from the platform, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in to your 90bd account or place any bets. This feature is designed for players who want a temporary pause without permanently closing their account.

Loss Limits
Loss Limits

Set a maximum net loss amount per day, week, or month. Once you reach your chosen loss threshold, your ability to place further bets is suspended for the remainder of that period. This tool is particularly effective for players who want to ensure that gambling never exceeds a pre-determined affordable amount.

Wager Control
Bet / Wager Limits

Restrict the maximum stake you can place on a single bet or game round. Whether you are betting on BPL cricket matches, spinning slot reels, or playing live casino table games, a wager limit ensures that no single decision can result in a loss that exceeds your comfort level.

Permanent Option
Self-Exclusion

Self-exclusion is the strongest tool available to players who feel that gambling is causing harm. You can self-exclude from the 90bd platform for a minimum period of six (6) months, or permanently. Once active, self-exclusion cannot be reversed during the chosen period. Contact our support team to activate this feature — we will process your request immediately with no questions asked and no pressure to reconsider.

How to Activate Any Tool: To set deposit limits, wager limits, loss limits, session limits, a time-out period, or self-exclusion on your 90bd account, contact our support team at [email protected] or via WhatsApp at +880 1700-090090. State the tool you wish to activate and the parameters you want applied. Our team will confirm the change in writing within one business hour.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are commonly associated with gambling behaviour that has moved beyond healthy entertainment. If you identify with three or more of these, we strongly encourage you to use the tools available on 90bd or seek professional support.

You do not need to be in crisis to ask for help. Reaching out early — before gambling causes serious financial or emotional harm — is always the right decision, and 90bd's support team is here to assist without judgment.

If gambling is affecting your relationships, your work, or your financial stability, please contact our support team or a professional counselling service. Seeking help is a sign of strength, not weakness.

1

Chasing Losses: Placing additional bets to try to recover money lost in previous sessions, often leading to larger losses than originally experienced.

2

Gambling Beyond Your Means: Spending money on gambling that was intended for essential expenses such as rent, food, utility bills, or family needs.

3

Inability to Stop: Repeatedly trying to cut down or stop gambling but finding yourself unable to follow through, even when you genuinely intend to.

4

Preoccupation with Gambling: Spending significant amounts of time thinking about gambling — planning the next session, replaying past bets, or calculating potential winnings — even when not actively playing.

5

Hiding Gambling Activity: Concealing the extent of your gambling from family members, friends, or colleagues, or feeling the need to lie about how much time or money you spend on gambling.

6

Gambling to Cope with Stress: Using gambling as a way to escape from personal problems, anxiety, depression, boredom, or difficult emotions rather than as a form of recreation.

7

Borrowing Money to Gamble: Taking loans, borrowing from family or friends, or using credit to fund gambling sessions — especially when the purpose of borrowing is concealed.

8

Irritability When Not Gambling: Feeling restless, anxious, or irritable during periods when you are not gambling or when you try to reduce your gambling activity.

Quick Self-Check: Is Your Gambling Under Control?

Reflect honestly on the following questions. If you answer "Yes" to two or more, consider speaking with our support team or activating one of the responsible gaming tools available on your 90bd account.

Have you ever spent more money gambling than you originally planned, and felt unable to stop once you started?

Have you ever returned to gambling the day after a loss specifically to try to win back the money you lost?

Have you ever missed work, a family commitment, or another important responsibility because of time spent gambling?

Have you ever borrowed money, sold possessions, or used funds set aside for bills or family needs in order to gamble?

Have you ever felt anxious, guilty, or ashamed about your gambling and tried to hide it from the people close to you?

Have you experienced arguments, relationship strain, or financial difficulties that were directly caused or worsened by gambling?

If you answered "Yes" to two or more questions: Please consider activating a time-out, deposit limit, or self-exclusion on your 90bd account. You can also contact our responsible gaming support team at [email protected] — we are here to help, not to judge.

How to Request Support on 90bd

Activating responsible gaming tools or requesting support through 90bd is a straightforward process. Follow the steps below, or contact our team directly and we will guide you through the options most appropriate for your situation. There is no waiting period, no cost, and no judgment involved.

1
Identify Your Concern

Reflect on your current gambling habits. Are you spending more than intended? Feeling unable to stop? Experiencing financial pressure? Knowing what you want to address helps our team recommend the right tool for you.

2
Contact 90bd Support

Reach out to our support team via email at [email protected] or WhatsApp at +880 1700-090090. Our team is available 24/7 (BST, UTC+6) and responds to responsible gaming requests as a top priority.

3
Choose Your Tool

Tell us which responsible gaming measure you would like to activate — deposit limit, wager limit, loss limit, session time limit, time-out period, or self-exclusion. Our team will explain each option clearly if you are unsure which is most appropriate.

4
Confirmation Within One Hour

We will apply the requested measure to your 90bd account and send written confirmation within one (1) business hour. Limit reductions and self-exclusion requests take effect immediately upon confirmation.

5
Follow Up Anytime

You can review, adjust, or upgrade your responsible gaming settings at any time by contacting us again. Remember that limit increases carry a mandatory 7-day review period, while limit reductions are always immediate.

Contact 90bd Responsible Gaming Team

Our dedicated responsible gaming support staff are trained to handle sensitive conversations with care, professionalism, and complete confidentiality. All communications are treated with the utmost discretion.

WhatsApp: +880 1700-090090
Available 24/7, including weekends and public holidays (BST, UTC+6)
All responsible gaming communications are treated as strictly confidential

Protecting Minors from Online Gambling

90bd enforces strict age verification (21+) for all accounts. However, we also strongly encourage parents and guardians in Bangladesh to take additional precautions on shared devices. Consider installing reputable parental control software to prevent underage individuals from accessing online gambling platforms.

If you believe a minor has accessed or registered on the 90bd platform, contact us immediately at [email protected]. We will close the account without delay and refund any deposits made, in accordance with our age verification policy.

The 90bd Responsible Gaming Charter

These are the foundational commitments that govern how 90bd approaches player safety and responsible gaming across every aspect of the platform.

21+ Verification

Every player must pass mandatory age verification before accessing real-money play. No exceptions are made, regardless of deposit amount or account standing.

Transparent Odds

All games on 90bd display clear RTP (Return to Player) information. Players always know the house edge before they place a bet, supporting informed decision-making.

No Predatory Bonuses

90bd does not offer bonuses specifically designed to encourage problem gamblers to deposit more. All promotions come with clear, fair terms that are easy to understand.

Fair Play Certified

All games on the 90bd platform use certified random number generators (RNGs) to ensure completely fair and unpredictable outcomes on every spin, hand, and round.

Play Smart. Stay in Control. Enjoy 90bd Responsibly.

When gambling is enjoyable and within your limits, it is a great form of entertainment. Explore cricket betting, live casino tables, and 500+ games — all on a platform that genuinely cares about your wellbeing.

21+ Only — Please Gamble Responsibly